Author name: Jamie Griffin

Jamie Griffin is Founder and Principal of Consult to Grow®, a restaurant strategy firm that advises restaurant owners on scaling systems, processes and people to grow sales, profits and geography.

Using SPLH or CPLH to Manage Restaurant Labor Costs

Using SPLH or CPLH to Manage Restaurant Labor Cost

Managing labor costs is a crucial aspect of running a successful restaurant business. One effective way to manage labor costs is by using SPLH (Sales Per Labor Hour) or CPLH (Customers Per Labor Hour) metrics. These metrics provide valuable insight into your restaurant’s labor performance. They can also help you make informed decisions to reduce […]

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Restaurant Employee Recognition Ideas that Fire Up Culture

Restaurant Employee Recognition Ideas to Fire Up Culture

Running a restaurant is a challenging feat, especially when it comes to managing employee recognition. From front-of-house to back-of-house, everyone on your team plays a crucial role in ensuring your restaurant runs smoothly. That’s why respecting, recognizing and rewarding your employees for their hard work and dedication is essential. Not only does employee recognition improve

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The Key to a Successful Restaurant: Staffing for Success

The Key to a Successful Restaurant: Staffing for Success

Running a successful restaurant is a complex and challenging task that requires a combination of many factors. These factors include great food, attractive décor, and excellent customer service. However, one of the most critical elements determining the health of your restaurant business is staffing for success. The right staffing strategy can help you create a

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How to Manage Sales and Profit in Seasonal Sales Transitions

How to Manage Sales & Profit in Seasonal Sales Transitions

Restaurants that rely heavily on outdoor or seasonal dining typically experience the biggest seasonal sales transitions. Think of restaurants whose customer traffic is driven by tourism, conventions, beachgoers, or sports fans. Operating these restaurants can feel like riding a rollercoaster with management teams often missing sales opportunities at the seasonal peak and losing valuable profit

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How Better Relationships at Work Create Great Places to Work

How Better Relationships at Work Create Great Places to Work

Is work really a relationship? How can we grow work relationships that make restaurants even better? How do restauranteurs improve their results while also enriching their teams’ lives? I’ve been on a mission to answer these questions ever since I attended a small retreat of people thought leaders who gather annually in Omaha to think

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Restaurant Pay Planning: How to Navigate 2023 Complexity

Restaurant Pay Planning: How to Navigate 2024 Complexity

The restaurant business thrives on consistency. For the past 10 years (since the recovery from the 2008 financial crisis) the average annual wage increase percentage has been about 3%. CFOs are asking restaurant operations and people leaders for budget indications for 2024 just as organizations and government agencies are announcing all-time high numbers around inflation,

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How to Beat Burnout to Build Business

WHAT IS BURNOUT?  Burnout is a state of emotional, mental, and physical exhaustion caused by excessive and prolonged stress. Excessive and prolonged stress occurs when you feel overwhelmed and unable to meet constant demands.  Download the Beating Burnout Handout for Free  Signs you’re on the path to burnout: Every day is a bad day.  Caring about

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The 6 Most Read 2021 Insights

Six Most Read 2021 Insights

As 2021 draws to a close, we’re revisiting our most popular insights over the past year. Here are the most-read posts on https://www.consulttogrow.com/thoughts/. 6. Total Rewards that Drive ResultsGiven the labor market the restaurant industry is facing, make sure you’re investing in recruitment, retention, and operational results.  Read the full blog post. → 5.  A North

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Restaurant Hurricane Preparedness Key Image

Get Ready Now: Restaurant Hurricane Preparedness

Download Consult to Grow’s® Restaurant Hurricane Preparedness Tools & Templates The safety of your team and customers should always be your #1 priority in the case of a hurricane or tropical storm. High winds, torrential rainfall, and flooding can cause significant damage, so it’s crucial to have a robust restaurant hurricane preparedness plan in place—before

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Restaurant Growth Strategies

7 Ways to Expand: Restaurant Growth Strategies

In any business, it’s crucial to strike a balance between perfecting your current operations and expanding your reach to increase profits, drive sales, and capture new audiences. This is especially true in the restaurant world, where it’s essential to stay agile and ahead of the curve in order for growth to happen. If your restaurant

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