Stop the Frenzy: How to Prioritize Projects in 3 Steps

Is your team working hard in many different directions without much traction? If so, it might be time to pause, inventory initiatives and prioritize projects. When everything is a priority, nothing is a priority. We learned this lesson the hard way growing Raising Cane’s Chicken Fingers. Many years ago, when I worked at Cane’s, we…

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A North Star Metric: Focusing Your Business Growth

The “Great Conjunction of 2020” is set to brighten the darkest day of the year on December, 21, 2020, as two giant planets (Jupiter and Saturn) draw closer together. The last time the two planets were so close was in 1623. These two gas giant planets will appear close while they are actually hundreds of…

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As we look back at 2020, it is easy to see scarcity as a defining feature of personal and business transformations. Lockdowns and re-lockdowns have led to business slowdowns and employee layoffs. Sales are down and unemployment is up. Surviving restaurants are competing for fewer customer visits and leveraging digital platforms once considered more foe…

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Setting Restaurant Goals Diagram

Are you wondering why you should even set goals for your management team? Shouldn’t managers show up and do their best every day? Setting goals shows restaurant managers where they need to focus their time which helps them prioritize work each and every shift. In fact, research supports that setting strong goals boosts performance. Restaurant…

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Dear Clients & Industry Friends, Thank you for your hard work and persistence.  I know you are working long hours, making tough decisions, and nourishing crew, customers and community. Your perseverance has not gone unnoticed by me and others.  While others may see you as a restauranteur, I see you as a storyteller, BOH therapist and good…

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Coronavirus & Restaurants: A Path to the Next Normal

Relaunch or Reopen Your Restaurant(s) in the midst of the Coronavirus Outbreak Download the FileRe-Restaurant Toolkit (A Path to the Next Normal) Our industry (and the good people who work in it) went into a tailspin three weeks ago as state and local governments began closing dining rooms and and issuing shelter-in-place orders. Darkened restaurants…

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Coronavirus & Restaurants: Surviving the Crisis

Stay Up-to-Date | Decide Using Facts Kudos to Restaurant Business Online for reporting on the unprecedented impacts of COVID-19 on the restaurant industry. Making it Through the Crisis | Daily Habits Communicate. Communicate. Communicate. Customers. Crew. Community. Clean up and catch up: keep people proactive and occupied. Cash. Cash. Cash. Focus on maintaining cash. Calm…

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Strategic Planning Secrets Cover Photo

Have you ever felt like you’re working hard yet not making any progress toward your goals? It’s common to meet business owners and teams who work hard but don’t deliver critical results for the organization. Members of the team become exhausted… disappointed they are not seeing positive changes from their efforts and frustrated by the…

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