Get Ready Now: Restaurant Hurricane Preparedness

Restaurant Hurricane Preparedness Key Image

The safety of your team and customers should always be your #1 priority in the case of a hurricane or tropical storm. High winds, torrential rainfall, and flooding can cause significant damage, so it’s crucial to have a robust restaurant hurricane preparedness plan in place—before you’re faced with a significant weather event. If a storm…

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How to Develop your Vision, Values & Mission Statement

How to Develop Your Vision, Values & Mission Statement

Can you imagine being fired your first week on a job because you were trying to be proactive? That’s what almost happened to me during my first week working at Raising Cane’s Chicken Fingers in 2001. This story illustrates the value vision, values, and mission statements can provide for your team & business! This story…

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Restaurant Financial Benchmarks: How Do You Compare?

Restaurant Financial Benchmarks: How Do You Compare

Restauranteurs often go into the hospitality business because of their love of food and people. That love doesn’t always translate to profits. When a restaurant isn’t making money, it’s an expensive hobby at best or a high risk financial investment at worst. What can you do if you’re restaurant is not profitable enough or at…

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How to: Assessing Restaurant Talent

Company-wide performance is highly dependent on restaurant-level shift leaders and the managers above them running high-quality shifts that ensure operations meet or exceed: operational standards, commitments to the team and customers.  Restaurant groups are only as strong as the weakest shift run in the business, which makes assessing restaurant talent, especially at the management level, crucial. …

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Stop the Frenzy: How to Prioritize Projects in 3 Steps

Is your team working hard in many different directions without much traction? If so, it might be time to pause, inventory initiatives, and prioritize projects. When everything is a priority, nothing is a priority. We learned this lesson the hard way growing Raising Cane’s Chicken Fingers. Many years ago, when I worked at Cane’s, we…

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A North Star Metric: Focusing Your Business Growth

A North Star Metric: Focusing Your Business Growth

The “Great Conjunction of 2020” is set to brighten the darkest day of the year on December, 21, 2020, as two giant planets (Jupiter and Saturn) draw closer together. The last time the two planets were so close was in 1623. These two gas giant planets will appear close while they are actually hundreds of…

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10 Ways to Lead a Perfect Restaurant Shift

The Perfect Restaurant Shift

The Perfect Restaurant Shift is a key ingredient in the recipe to having a strong restaurant business. Here are 10 ways you and your restaurant management team can lead highly effective shifts to make your restaurant as successful as possible. Set the Tone for the Restaurant Shift Be a working manager.  Lead by example. Be the…

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Reset your Restaurant from Survive to Thrive

Reset Your Restaurant Feature Image

This blog post is based on a virtual event presented by Kathleen Wood (of Kathleen Wood Partners and Suzy’s Swirl®) and Jamie Griffin (the founder of Consult to Grow® and a former Raising Cane’s Chicken Fingers® executive). The Reset Your Restaurant From Survive to Thrive builds on themes presented originally in the document: Re-Restaurant: The…

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How to Drive Results by Setting Restaurant Goals

Setting Restaurant Goals Diagram

Are you wondering why you should even set goals for your management team? Shouldn’t managers show up and do their best every day? Setting goals shows restaurant managers where they need to focus their time which helps them prioritize work each and every shift. In fact, research supports that setting strong goals boosts performance. Restaurant…

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Total Rewards that Drive Results

Total Rewards that Drive Results Cover

What are Total Rewards? Total Rewards is a more inclusive term for the potential ways you can inspire, engage and incentivize your restaurant team members.  At Consult to Grow®, we’ve adapted the Total Rewards model from WorldatWork for restaurants to include: compensation, benefits, schedule flexibility, training & development, recognition & rewards, and performance feedback.  Our model…

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