Stop the Frenzy: How to Prioritize Projects in 3 Steps

Is your team working hard in many different directions without much traction? If so, it might be time to pause, inventory initiatives and prioritize projects. When everything is a priority, nothing is a priority. We learned this lesson the hard way growing Raising Cane’s Chicken Fingers. Many years ago, when I worked at Cane’s, we…

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A North Star Metric: Focusing Your Business Growth

The “Great Conjunction of 2020” is set to brighten the darkest day of the year on December, 21, 2020, as two giant planets (Jupiter and Saturn) draw closer together. The last time the two planets were so close was in 1623. These two gas giant planets will appear close while they are actually hundreds of…

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The Perfect Restaurant Shift

The Perfect Restaurant Shift is a key ingredient in the recipe to having a strong restaurant business. Here are 10 ways you and your restaurant management team can lead highly effective shifts to make your restaurant as successful as possible. Set the Tone for the Restaurant Shift Be a working manager.  Lead by example. Be the…

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Reset Your Restaurant Feature Image

This blog post is based on a virtual event presented by Kathleen Wood (of Kathleen Wood Partners and Suzy’s Swirl®) and Jamie Griffin (the founder of Consult to Grow® and a former Raising Cane’s Chicken Fingers® executive). The Reset Your Restaurant From Survive to Thrive builds on themes presented originally in the document: Re-Restaurant: The…

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Setting Restaurant Goals Diagram

Are you wondering why you should even set goals for your management team? Shouldn’t managers show up and do their best every day? Setting goals shows restaurant managers where they need to focus their time which helps them prioritize work each and every shift. In fact, research supports that setting strong goals boosts performance. Restaurant…

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Total Rewards that Drive Results Cover

What are Total Rewards? Total Rewards is a more inclusive term for the potential ways you can inspire, engage and incentivize your restaurant team members.  At Consult to Grow®, we’ve adapted the Total Rewards model from WorldatWork for restaurants to include: compensation, benefits, schedule flexibility, training & development, recognition & rewards, and performance feedback.  Our model…

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Reopening Restaurant Dining Rooms Feature Image

States have begun to announce plans to reopen restaurants leveraging a framework from industry advocacy groups and guidelines from the White House. Reopening guidelines will be implemented on statewide or county-by-county basis at governors’ discretion. Always look for the specific guidelines for the states and/or counties in which you operate. You can find specific information…

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Coronavirus & Restaurants: A Path to the Next Normal

Relaunch or Reopen Your Restaurant(s) in the midst of the Coronavirus Outbreak Download the FileRe-Restaurant Toolkit (A Path to the Next Normal) Our industry (and the good people who work in it) went into a tailspin three weeks ago as state and local governments began closing dining rooms and and issuing shelter-in-place orders. Darkened restaurants…

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Operating in a New Normal

Throwback Thursday Layoffs & Reductions in Pay Prepare yourself to make tough financial and personal decisions. For many clients, that has meant temporary layoffs and pay reductions. Conduct these conversations by phone one-on-one, if possible. Sample Letters for Download:Sample Layoff Notice [MS Word]Sample Wage Reduction Notice [MS Word] Add a COVID-19 Line to Financials Consider…

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