Improve Operational Performance
4 Principles for Scaling Restaurant Operations
Having a crystal-clear vision, setting a #1 priority, thinking through your solutions and leveraging the talented team around you will be game changing in any effort to scale operations.
Read MoreCoronavirus & Restaurants: Reopening Restaurant Dining Rooms
States have begun to announce plans to reopen restaurants leveraging a framework from industry advocacy groups and guidelines from the White House. Reopening guidelines will be implemented on statewide or county-by-county basis at governors’ discretion. Always look for the specific guidelines for the states and/or counties in which you operate. You can find specific information…
Read MoreCoronavirus & Restaurants: The Path to the Next Normal
Relaunch or Reopen Your Restaurant(s) in the midst of the Coronavirus Outbreak Download the FileRe-Restaurant Toolkit (A Path to the Next Normal) Our industry (and the good people who work in it) went into a tailspin three weeks ago as state and local governments began closing dining rooms and and issuing shelter-in-place orders. Darkened restaurants…
Read MoreCoronavirus & Restaurants: Operating in a Crisis
Throwback Thursday Layoffs & Reductions in Pay Prepare yourself to make tough financial and personal decisions. For many clients, that has meant temporary layoffs and pay reductions. Conduct these conversations by phone one-on-one, if possible. Sample Letters for Download:Sample Layoff Notice [MS Word]Sample Wage Reduction Notice [MS Word] Add a COVID-19 Line to Financials Consider…
Read MoreCoronavirus & Restaurants: Surviving the Crisis
Stay Up-to-Date | Decide Using Facts Kudos to Restaurant Business Online for reporting on the unprecedented impacts of COVID-19 on the restaurant industry. Making it Through the Crisis | Daily Habits Communicate. Communicate. Communicate. Customers. Crew. Community. Clean up and catch up: keep people proactive and occupied. Cash. Cash. Cash. Focus on maintaining cash. Calm…
Read MorePowerful, yet Simple, Strategic Planning Secrets
Have you ever felt like you’re working hard yet not making any progress toward your goals? It’s common to meet business owners and teams who work hard but don’t deliver critical results for the organization. Members of the team become exhausted… disappointed they are not seeing positive changes from their efforts and frustrated by the…
Read MoreIs a Restaurant Partner Program Right for Your Chain?
Managing Partner, operating partner, restaurant partner and, sometimes, franchise partner, are all variations of the same concept: a program for elite restaurant general managers who have completed extensive training and consistently deliver exceptional financial and operational results. These elite operators, partners from here on out, are richly rewarded with greater pay and operational autonomy. In these…
Read MoreForecasting the Future of Restaurant Industry HR & Tech
Corporate foresight is a mix of processes, tools and methods to understand the drivers of change and make predictions about the future of business. In this article, Jamie uses the STEEP to imagine the future of restaurant, retail & hospitality. Read the article here.
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