Improve Operational Performance
A North Star Metric: Focusing Your Business Growth
The “Great Conjunction of 2020” is set to brighten the darkest day of the year on December, 21, 2020, as two giant planets (Jupiter and Saturn) draw closer together. The last time the two planets were so close was in 1623. These two gas giant planets will appear close while they are actually hundreds of…
Read More10 Ways to Lead a Perfect Restaurant Shift
The Perfect Restaurant Shift is a key ingredient in the recipe to having a strong restaurant business. Here are 10 ways you and your restaurant management team can lead highly effective shifts to make your restaurant as successful as possible. Set the Tone for the Restaurant Shift Be a working manager. Lead by example. Be the…
Read MoreHow to Drive Results by Setting Restaurant Goals
Are you wondering why you should even set goals for your management team? Shouldn’t managers show up and do their best every day? Setting goals shows restaurant managers where they need to focus their time which helps them prioritize work each and every shift. In fact, research supports that setting strong goals boosts performance. Restaurant…
Read MoreTotal Rewards that Drive Results
What are Total Rewards? Total Rewards is a more inclusive term for the potential ways you can inspire, engage and incentivize your restaurant team members. At Consult to Grow®, we’ve adapted the Total Rewards model from WorldatWork for restaurants to include: compensation, benefits, schedule flexibility, training & development, recognition & rewards, and performance feedback. Our model is…
Read More4 Principles for Scaling Restaurant Operations
Having a crystal-clear vision, setting a #1 priority, thinking through your solutions and leveraging the talented team around you will be game changing in any effort to scale operations.
Read MoreCoronavirus & Restaurants: Reopening Restaurant Dining Rooms
States have begun to announce plans for reopening restaurant dining rooms leveraging a framework from industry advocacy groups and guidelines from the White House. Reopening guidelines will be implemented on a statewide or county-by-county basis at governors’ discretion. Always look for the specific guidelines for the states and/or counties in which you operate. You can…
Read MoreCoronavirus & Restaurants: The Path to the Next Normal
Relaunch or Reopen Your Restaurant(s) in the midst of the Coronavirus Outbreak Download the File:Re-Restaurant Toolkit (A Path to the Next Normal) Our industry (and the good people who work in it) went into a tailspin three weeks ago at the time of this writing as state and local governments began closing dining rooms and…
Read MoreCoronavirus & Restaurants: Operating in a Crisis
As you are establishing your new normal, consider the following from this throwback post. Layoffs & Reductions in Pay Prepare yourself to make tough financial and personal decisions. For many clients, that has meant temporary layoffs and pay reductions. Conduct these conversations by phone one-on-one, if possible. Sample Letters for Download:Sample Layoff Notice [MS Word]Sample…
Read MoreCoronavirus & Restaurants: Surviving the Crisis
Stay Up-to-Date | Decide Using Facts Kudos to Restaurant Business Online for reporting on the unprecedented impacts of the COVID-19 crisis on the restaurant industry. Making it Through the Crisis | Daily Habits Communicate. Communicate. Communicate. Customers. Crew. Community. Clean up and catch up: keep people proactive and occupied. Cash. Cash. Cash. Focus on maintaining…
Read MorePowerful, yet Simple, Strategic Planning Secrets
Have you ever felt like you’re working hard yet not making any progress toward your goals? It’s common to meet business owners and teams who work hard but don’t deliver critical results for the organization. Members of the team become exhausted… disappointed they are not seeing positive changes from their efforts and frustrated by the…
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