Author name: Shawna Ayoub

As a restaurant owner or operator, you understand that success in the hospitality industry goes beyond exceptional recipes and trendy décor. The secret ingredient? Emotional intelligence. In this blog post, we’ll explore the profound impact of emotionally intelligent leaders on restaurant businesses. Emotional intelligence (EI) is the ability to recognize, understand, and manage our own […]

As we stand at the threshold of the fiscal year 2024, anticipating salary increases for your restaurant team and strategizing compensation planning becomes a critical aspect of your overall business strategy. In this blog post, we’ll provide a comprehensive guide, combining insights from reputable sources and practical advice to help restaurant owners and HR leaders

Jamie interviews Sarah King, Chief People and Diversity Officer of Darden, at Black Box Intelligence to talk about values, culture, and leadership. 

Jamie provides insight into how recognition programs drive positive restaurant culture and better retention, sales, and profit.