Owning multiple locations is often the most exciting milestone for a restaurant or retail owner, but it also comes with unique challenges. This post is as much for multiunit owners as it is for multiunit leaders. We frequently hear that the hardest location to open isn’t the first—it’s the second. While this may be surprising, […]
How to Lead and Succeed with Owning Multiple Locations Read More »
Is the weight of leadership or ownership pressing down on you? Do you wake up each day drained, overwhelmed, and uninspired? Maybe you are struggling to find the energy to lead with purpose. Perhaps you are hoping for a breakthrough but hesitating, waiting for someone else to spark the change you desperately need. I’ve been
The Weight of Leadership: How to Transform Yourself and Your Business Read More »
If you want to create tremendous value in your restaurant business, think about how HR and marketing teams work together to grow the two most important stakeholders: your customers and your team who serve them. Most restaurants have crafted compelling customer value propositions (CVPs) and, increasingly, strong employee value propositions (EVPs). However, the true power
How HR and Marketing Working Together Can Accelerate Growth Read More »
Work is more than just a job; it’s a relationship that shapes our lives and aligns with our values, goals, and sense of purpose. Like any meaningful connection, however, there comes a time when we may feel the pull to move on. As author Barbara Brown Taylor shares, “I have relational callings, I have professional
Knowing When It’s Time to Move On: Work as a Relationship Read More »
As a business strategist and coach, I’ve seen countless organizations achieve significant momentum through the power of a well-crafted 100 Day Business Plan. Whether scaling, restructuring, or launching a new investment or initiative, the first 100 days are critical to set the tone and trajectory for success. Here’s how to create an actionable and impactful
Building a 100 Day Business Plan in 4 Steps Read More »
In leadership, we often think of power as authority, control, or decisiveness. But in many situations—especially difficult ones—soft power can be a more effective tool for solving problems, building relationships, and creating goodwill. Soft power involves influence through empathy, persuasion, and collaboration rather than relying on force or rigid rules. Recently, I was inspired by
Using Soft Power to Tackle Difficult Situations – A Lesson from Ina Garten Read More »
Employee-centric design focuses on the true needs, challenges, and insights of the actual employees operating within the four walls of your business — where the money is made.
Employee-Centric Design: A Guide for Restaurant & Retail Leaders Read More »
Introduction Congratulations on taking the exciting step towards becoming an independent consultant or freelancer! My name is Jamie Griffin, and I’ve been navigating the world of independent business consulting since 2016. Throughout my journey, I’ve encountered countless challenges, learned valuable lessons, and celebrated victories. Now, I’m thrilled to share my experiences and insights with you
Gig Startup Fundamentals: Build Your Business From Scratch Read More »
There is no avoiding that employee mental health disorders are among the most burdensome health concerns for employers. This is especially true in the high-stress restaurant & hospitality industry, where workers often face many small pressures across all aspects of life that can quickly stack up into a crisis. Let’s talk about why this matters
Supporting Employee Mental Health: A Business Imperative Read More »
Are you creating a restaurant concept from scratch or scaling an existing one? Either way, clarity and alignment around your concept with your partners and team can make the difference between thriving and surviving. A well-defined and optimized restaurant concept is crucial for winning in the competitive restaurant industry. In this post, I want to
Restaurant Concept: Optimizing Your Concept for Growth Read More »
