How do you build a world of work where your company’s employee retention is much higher and longer? I’ve been asking myself this question since my last visit to New Orleans. One of the small joys of my New Orleans visits is seeing Mrs. Kathy, who has worked at Criollo Restaurant in the Hotel Monteleone […]
6 Ways To Build Long-Term Employee Retention Read More »
This guest post is contributed by Sandra Dyeak, Owner of The Events Project. The restaurant business is risky. You purchase food, hire staff, pay your bills, and must be prepared for whatever comes your way each day – whether it is a full dining room or an empty one, whether guests order steak and wine
The Ultimate Event Sales Playbook for the Restaurant Business Read More »
The Hospitality of Louisiana runs through my DNA. I grew up in a small town south of New Orleans (yes, there really are places south of New Orleans). Before moving to Dallas full-time, I spent time living in Baton Rouge and lived between New Orleans and Dallas while I attended Tulane for my MBA. Mardi Gras
Do You Speak Mardi Gras? Read More »
Many years ago, as a young manager in a rapidly growing business, I got stuck in the suck. The days were long, the stress was high, and the burnout was real. My team and I were working hard, but it didn’t seem like we could catch a gear. Everything felt like wack-a-mole. Nothing we were
Leadership Liberation: Escape the Stuck and Achieve Breakthroughs Read More »
In this fiercely competitive arena for restaurant market share, where economic challenges loom large, and the stakes have never been higher, it’s critical to remember the timeless wisdom of President Dwight Eisenhower: “What counts is not the size of the dog in the fight—it’s the size of the fight in the dog.” As we navigate
Win the Dogfight: 10 Ways to Win Restaurant Market Share Read More »
In the ever-evolving world of the restaurant industry, staying ahead of the competition is a constant challenge. Whether you’re a seasoned restaurateur or just starting your culinary journey, understanding and leveraging your restaurant’s competitive advantages is essential for long-term success. In this blog post, we will explore what a restaurant competitive advantage is, how to
The Annual Operating Plan serves as a guide for your organization’s journey over the fiscal year. In this post, we’ll dive into creating an Annual Operation Plan. We’ll explore what an Annual Operating Plan entails, underscore its importance, offer insights into crafting an impactful plan, and share best practices to embark on this critical expedition.
How to Craft an Annual Operating Plan Read More »
Being Sales Driven & Profit Smart is part of my “restaurant DNA.” I often use the term assuming other people know exactly what I mean. Given Sales Driven & Profit Smart isn’t a term you might learn about in business training, I wanted to explain the concept and nuances behind Sales Driven & Profit Smart
How to Run Sales Driven, Profit Smart Restaurants Read More »
A few weeks ago, I was having lunch with an experienced restaurant general manager. The topic of Local Store Marketing came up. He called bull, and my ears perked up immediately. Beyond having exceptional operations, active community marketing is a vital strategy to grow traffic and sales. His main complaint was that the focus of
Local Store Marketing is Broken: Here’s How to Fix It Read More »
As a restaurant owner or manager, you’re always looking for ways to drive sales and profits. One strategy that can be particularly effective is holding restaurant contests for your employees. Not only can contests motivate and engage your staff, they can also help increase customer loyalty and attract new business. How Restaurant Contests Motivate Staff
Drive Sales and Profits with Restaurant Contests Read More »
