Get Ready Now: Restaurant Hurricane Preparedness

Restaurant Hurricane Preparedness Key Image

The safety of your team and customers should always be your #1 priority in the case of a hurricane or tropical storm. High winds, torrential rainfall, and flooding can cause significant damage, so it’s crucial to have a robust restaurant hurricane preparedness plan in place—before you’re faced with a significant weather event. If a storm…

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7 Ways to Expand: Restaurant Growth Strategies

Restaurant Growth Strategies

In any business, it’s crucial to strike a balance between perfecting your current operations and expanding your reach to increase profits, drive sales, and capture new audiences. This is especially true in the restaurant world, where it’s essential to stay agile and ahead of the curve.  If your restaurant is ready to move onwards and…

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Coronavirus & Restaurants: Restaurant Revitalization Fund

In case you missed it, I attended the National Restaurant Association’s webinar today focused on the Restaurant Revitalization Fund and wanted to share a few notes you may find helpful. Restaurant Revitalization Fund The American Rescue Plan Act established a $28.6B Restaurant Revitalization Fund (“RRF”) within the US Small Business Administration. The NRA has published…

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How to Develop your Vision, Values & Mission Statement

How to Develop Your Vision, Values & Mission Statement

Can you imagine being fired your first week on a job because you were trying to be proactive? That’s what almost happened to me during my first week working at Raising Cane’s Chicken Fingers in 2001. This story illustrates the value vision, values, and mission statements can provide for your team & business! This story…

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How to Go From Friend to Boss

Managing the transition from friend to boss is both common and challenging, especially in the restaurant industry. If you are struggling as a new-in-position manager, you are not alone. 60% of first time managers surveyed found managing people that were once their peers was the toughest challenge. Yet, friends are incredibly important at work. A…

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Restaurant Financial Benchmarks: How Do You Compare?

Restaurant Financial Benchmarks: How Do You Compare

Restauranteurs often go into the hospitality business because of their love of food and people. That love doesn’t always translate to profits. When a restaurant isn’t making money, it’s an expensive hobby at best or a high risk financial investment at worst. What can you do if you’re restaurant is not profitable enough or at…

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How to: Assessing Restaurant Talent

Company-wide performance is highly dependent on restaurant-level shift leaders and the managers above them running high-quality shifts that ensure operations meet or exceed: operational standards, commitments to the team and customers.  Restaurant groups are only as strong as the weakest shift run in the business, which makes assessing restaurant talent, especially at the management level, crucial. …

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Should I Franchise My Restaurant? 3 Mistakes to Avoid.

Should I Franchise Key Image

“Should I franchise my restaurant?” is both an exciting and daunting question. Hopefully, if you are asking yourself this question, it is because you have an exciting business concept that you want to quickly grow. It doesn’t have to be daunting, though. In this post, we demystify franchising and offer lessons-learned to accelerate growth and…

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Coronavirus & Restaurants: PPP 2.0 Key Updates

PPP 2.0

The SBA and Treasury Department announced today that the Paycheck Protection Program (PPP 2.0) will re-open the week of January 11 for new borrowers and certain existing PPP borrowers. To promote access to capital, initially only community financial institutions will be able to make First Draw PPP Loans on Monday, January 11, and Second Draw…

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Stop the Frenzy: How to Prioritize Projects in 3 Steps

Is your team working hard in many different directions without much traction? If so, it might be time to pause, inventory initiatives, and prioritize projects. When everything is a priority, nothing is a priority. We learned this lesson the hard way growing Raising Cane’s Chicken Fingers. Many years ago, when I worked at Cane’s, we…

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