If you’re operating one or a few restaurant units, you probably don’t have the resources that come with a full-scale Human Resources and Risk Management team guiding your business’ response to COVID-19 Coronavirus.

Consult to Grow wants to make sure you have the essential game plan elements to prepare your managers and team members. Here are our Coronavirus tools and tips:

First, what should we tell our managers?

Here is a customizable message to update your restaurant managers covering the following areas:

  • What is Coronavirus and how does it spread
  • Immediately increase personal hygiene vigilance
  • How to clean up bodily fluids
  • Supplies and supply availability (your content)
  • English and Spanish poster links

Download Sample Manager Message [MS Word]

Second, what should we tell team members?

Here is a customizable message to update your restaurant team members covering the following areas:

  • What is Coronavirus and how does it spread
  • How to: prevent the spread of the virus
  • How to: stay well at work
  • How to: constantly clean & sanitize
  • How to: help our customers

Download Sample Team Member Message [MS Word]

What should I do about meetings and travel?

  • Use videoconference for meetings when possible.
  • When not possible, hold meetings in open, well-ventilated spaces.
  • Consider adjusting or postponing large meetings or gatherings.
  • Assess and minimize the risks of business travel.
  • Travel Safety and Security Dashboard here.

How can I stay updated on COVID-19?

  • Read Hogan Lovells memo on preparedness considerations for the food service industry here.
  • Review the resources available from the CDC here.
  • Review the resources available from the National Restaurant Association here.
  • Monitor the Johns Hopkins COVID-19 Dashboard here.

How might COVID-19 impact my sales & business?

  • Black Box Intelligence provided restaurant industry sales insights on March 11th and will again update us on March 17th.
    • See the first update here.
  • Expect the impact to be higher in areas where cases are confirmed and areas where events/travel drives customer traffic.
  • Remain optimistic. It’s not if, but when, we get through this.

Did we miss something critical to you?

We may have missed something critical to you or your business. Comment below or reach out to us directly and we’ll do our best to help you survive and thrive in your growth.

6 Comments

  1. Damon Thomas on March 12, 2020 at 7:52 pm

    What an incredibly valuable resource. Thank you for building this and sharing it for all to use.

    • Consult to Grow on March 12, 2020 at 7:54 pm

      Thank you!

  2. Tim Sullivan on March 12, 2020 at 9:18 pm

    Well done Jamie. Crazy how impactful this COULD be.

    • Consult to Grow on March 12, 2020 at 9:20 pm

      Tim, thank you and note doubt about it.

  3. Kristy Swanson - LandrumHR on March 13, 2020 at 1:19 pm

    Great tool Jamie!

    • Consult to Grow on March 13, 2020 at 1:37 pm

      Thank you!!

Leave a Comment